Confirmed Service Customer
Technical matters were fine. The inspections went well and I now have a clean throttle body. HOWEVER, WHEN i WENT OUT TO PAY FOR IT, JUST ABOUT EVERY MALE STAFF MEMBER IN THAT AREA WAS NOT WEARING A FACE MASK - - A COMPANY POLICY IT SEEMS! I EXITED THE AREA AS QUICKLY AS POSSIBLE AFTER EXPRESSING MY CONCERN. I JUST DON'T UNDERSTAND HOW SUPPOSEDLY INTELLIGENT PEOPLE CAN BEHAVE IN SUCH A CAVALIER MANNER WHEN CONFRONTED WITH SUCH A DEADLY VIRUS. AS A LOYAL CUSTOMER OF MANY YEARS, I JUST CAN'T BELIEVE YOU WOULD EXPOSE ME AND YOURSELVES TO AN ENVIRONMENT SO POTENTIALLY TOXIC AND DANGEROUS.
C L.
HATFIELD,
PA
Business Response
C Edward Lukens, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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