401 Reviews Found
Confirmed Sales Customer
This is our 4th car we have bought from Fred Beans. Always friendly and efficient definitely with the 45 minute drive from our home in Conshohocken. We will definitely be back
Edward N.
CONSHOHOCKEN
Business Response
Edward, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Reid, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Wonderful service, from starting online to finishing in person. Every step was easy and communication was simple and clear.
Michael C.
BROOMALL
Business Response
Michael, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Brought vehicle in for oil change and asked about a noise that occurred when the AV got turned on. I was told, without checking, that it was the compressor. I asked for a repair cost. They said 1260.00. I said it would have to wait, but could they cut the drive belt so I could still use the fan. They said yes. I asked them to proceed with the oil change. When I was told the car was ready, I paid and as I prepared to get into the car I noticed a wire hanging down under the cad between the rear wheels. I asked my Rep what it was and why I wasn't contacted while I was waiting. IF a 20 point inspection had been done as was supposed to happen, this would have surely been seen and either corrected then or been reached out to. Ken then said that if I wanted to fix it the car would need to go back on the lift and I would be charged Again for that 2nd procedure. This is outrageous and I will most likely Never be back.
David V.
DOYLESTOWN
Business Response
David, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (215) 345-7222 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Since leasing my SUV in July of 2019, I've had a recurring issue that affects my electrical system and it prevents me from operating my vehicle. If it sits for a day or two it corrects itself, which makes it hard for service to find the problem. When this happened again recently, I called the dealership and requested that I bring my SUV immediately to be looked at as I was nervous the issue would disappear again. The service department agreed and instructed me to bring it in immediately. They performed several tests and when they were unable to locate the cause of the issue, they called the engineers at GM. They were instructed to perform additional tests and it's possible they were able to locate the source of the problem. I was provided a rental during this process. Although we are unsure if the problem will reoccur, I was satisfied with the service.
Megan G.
YARDLEY
Business Response
Megan, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
No back and forth. Quick turn around and delivery
Gary L.
GEORGETOWN
Business Response
Gary, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Friendly business like greeting. All work performed well.
Denis C.
DOYLESTOWN
Business Response
Denis, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Jillian, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Melvin, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
You guys are the best! Ken, he deserves a raise.
Joseph S.
PHILADELPHIA
Business Response
Joseph, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Sales personnel were well informed, courteous, and a pleasure to deal with...
James C.
LANGHORNE
Business Response
James, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Michael, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
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Confirmed Service Customer
They always Treat you like you are family. Kenny was friendly and my car was done timely and he gave me a coupon for the inspection!!! Bonus was they washed my car.
Janet F.
SOUTHAMPTON
Business Response
Janet, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Staff was very pleasant. I didn't have to wait long.
Faithanne T.
NORRISTOWN
Business Response
Faithanne, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
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Business Response
Richard, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
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Business Response
Chris, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Keith was great! I like that he didn't pressure me.
Beth K.
DOYLESTOWN
Business Response
Beth, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Safe and clean. Good communication. Price point okay.
Anthony F.
PERKASIE
Business Response
Anthony, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Bought the car on Saturday and had to return it Wednesday morning. Unacceptable for this amount of money.
Kate C.
WALLINGFORD
Business Response
Kate Lynn, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (215) 345-7222 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Only downside to brake leak repair was the number of days it took for Beans Buick to receive the tubing part required to do the work. The job was completed satisfactorily. Also, a problem with the air conditioning was identified and a fix performed to get me through the summer.
Betsy U.
PERKASIE
Business Response
Betsy, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!