446 Reviews Found
Confirmed Service Customer
Great service department. Thanx GMC service.
Lynn C.
WARMINSTER
Business Response
Lynn, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
no surprises ,very easy process ,very good staff that listens
Paul C.
HARLEYSVILLE
Business Response
Paul, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Michael, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Took truck in because got notification from OnStar that something was wrong with my power train. This was at the same time my oil gage stopped working and some other things. Was told by ken that a part I needed was part of the power train, but it?s not covered under the warranty. Ok, whatever. So, since nothing was covered under the power train, I wanted to take my vehicle to my mechanic, but was told it would cost $200 and something dollars for putting the vehicle on the diagnostic machine, but told if we have something fixed, the money will just go towards that. So, my husband discussed with Ken, while they both were looking at the paperwork ken provided us with and my husband told him to just fix the right and left bulb (don?t even know what the bulb is to) but on the paper was listed that it costs $98 each side, therefore closely adding up to the $200. Then receive a call that it?s finished and ready to be picked up but was charged closely to $500 and when asked how $200 and something for the diagnostic machine became $500 it was said that the bulbs are not diagnostic or found by the machine. Something that should have been told to us before it was done so that we didn?t throw $210 away on a diagnostic machine plus almost $300 more on a stupid bulb. we would?ve just picked something else to be fixed for the cost of the diagnostic machine. Plus there is a new crack in my windshield. For all that I would?ve just gave the $210 or whatever it was without fixing nothing versus $500 for absolutely nothing. Complete rip off knowing we?re putting the money towards a repair in lieu of the diagnostic machine. SHOULD HAVE BEEN TOLD TO PICK SOMETHING ELSE OFF THE LIST PROVIDED.
Nicole L.
WARRINGTON
Business Response
Nicole, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (215) 345-7222 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
GMC, Cadillac and Buick , Fred Beans Doylestown, PA. Was amazing and very professional. John and his team, are very polite and listen to the needs of the customer. Very blessed to have made such a great connection
Patricia D.
MOUNT LAUREL
Business Response
Patricia, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Both Ken and Mike were very professional and helped me very quickly.
Rochelle R.
DOYLESTOWN
Business Response
Rochelle, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Oil change-Waited for vehicle. Service was fine. Ken is an excellent service advisor.
Miriam P.
RICHBORO
Business Response
Miriam, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Very good-Ken was a pleasure to work with
Ralph P.
GWYNEDD VALLEY
Business Response
Ralph, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Overall good service. Wasn?t happy I had to pay for the gas for the loaner that they gave me. Was glad they gave me the loaner but I do drive a good distance away?!
Brad I.
LAFAYETTE HL
Business Response
Brad, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
The moment we walked in the door, Keith greeted us and helped get us started with our test drive. He was very knowledgeable, friendly, and made the entire experience from the test drive to the purchase process as easy and comfortable as possible. We felt confident throughout the entire process as Keith made things as simple as a car purchasing experience could be. We walked out the door with our brand new Acadia completely satisfied and excited.
Michael L.
GLENSIDE
Business Response
Michael, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Work was completed in timely manner. Staff were very courteous and professional.
Dorothea W.
NEWTOWN
Business Response
Dorothea, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Everyone has always been helpful and the wait is not very long at all. We had a good experience when we purchased the car and also when service maintenance was needed.
Robert S.
QUAKERTOWN
Business Response
Robert, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
always great service always get in for service when I called for appointment
John W.
MORRISVILLE
Business Response
John, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Gina Marie, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Brian, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Robert, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
very courteous, always helpful and working with me on my car. always has car cleaned up after working
Susan M.
LANSDALE
Business Response
Susan, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
The dealership treats you right - they treat you with respect, are professional, and friendly.
Mark W.
WARRINGTON
Business Response
Mark, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Quick oil change and very helpful employees. Stan had me laughing in the break room. Keep up the good work as always!
Brian G.
WARMINSTER
Business Response
Brian, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
I bought an as is suburban but after 2000 miles I was burning oil and running rough. Dealer fixed no charge even though it was as is. Really appreciate that!
Kevin W.
COLLEGEVILLE
Business Response
Kevin, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for taking the time to leave us this information about your recent visit. Take care!