930 Reviews Found
Confirmed Service Customer
The dealership is always great. I am getting a little frustrated at the GMC product. There is no reason for a new vehicle to be having the issues my vehicle has had. These issues don't even show up on 15 year old vehicles let alone 1 year old vehicles.
Douglass M.
AMBLER
Business Response
Douglass, Your satisfaction is important to us, so we want to sincerely thank you for choosing Fred Beans Buick GMC and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Mark, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Mike and Bill in the gm service dept. always fix what I come in for they listen to me explain the issues and try to fix it. Both are nice to deal with
Taylor F.
PERKASIE
Business Response
Taylor, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
drop off/pick up very easy. work completed on time and within quote
Peter K.
CHALFONT
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you again for leaving us this response!
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Confirmed Service Customer
Good service, reasonable wait time, nice people
Susan A.
NEWTOWN
Business Response
Susan, It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Fred Beans Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (267) 337-6159 to discuss ways we can better serve you in the future.
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Business Response
Thomas, We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Erica, We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Violet, We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Love the shuttle service and the fact that you wash my car afterwards
Ronald H.
PIPERSVILLE
Business Response
Ron, It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Ken, the assistant Service Manager at Beans always takes wonderful care of my Wife and I when we come in, My wife has a Customer Service background and is always impressed on for Ken works with us and other Beans Buick customers.
William D.
DOYLESTOWN
Business Response
Bill, We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone was super friendly. Service was well done and timely. Thank you.
Elaine H.
Doylestown
Business Response
Elaine, It is great to hear everything was done quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had three issues with the truck and none of them were resolved. I spoke to the service manager who said he would perform the TSB for the known problem but when I picked the truck up it was not done.
Steven R.
Pipersville
Business Response
Steven, We were unable to duplicate your concerns. Perhaps another opinion from elsewhere would be in your and our best interest.
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Confirmed Service Customer
Super friendly, works for my best interest and has a laser focus on the customer.
Charles S.
GLENSIDE
Business Response
Charles, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service department personnel are excellent. Appointment time was perfect. Had the opportunity to purchase a vehicle much closer to home but stayed with Beans because of the excellent service I received with the Buick I had purchased there. Ken is the best!
John H.
QUAKERTOWN
Business Response
John, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Judith, We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Really appreciate two individuals on your service team - Mike Lanzetta and Ken McDonough. Both service managers took the time to listen to my concerns and helped to develop an effective plan to solve a difficult emissions issue on my GMC diesel truck.
Craig H.
DOYLESTOWN
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Had very nice salesman, Brian to help us, but, wish we had waited to think it over, Manager Ed was a little pushy when we were going to leave, offered us lower payments (84 mo), but not much off car. We went back Wed. to complain about front seat restraint, which is impossible to deal with & all he did was offer Terrain at $300 per month, after we were paying 1/2 that amt per month. which he knew we were looking for, not something twice as much per mo. I am having a problem with front seat support (restraint)m My head keeps banging into it, the only way this would stop is if I pushed my head way forward,instead of sitting upright. Mgr said to see Brian today,but what good would that do since his mgr would be there again to do nothing.
Anna B.
UPPER BLACK EDDY
Business Response
Anna, Please contact me regarding your issue with your head restraint. Bill Pytleski Customer Service Director 215-345-7222
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Confirmed Sales Customer
Sean Winder was exemplary in his knowledge, helpfulness, and sales skills. (I can appreciate his skill set from both the buyer's perspective and the perspective of his business acumen.) Irv Harrison was also very helpful. Buying at Fred Beans Buick was truly a positive experience.
Michael P.
NORTH WALES
Business Response
Michael, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Kenny, the service manager, is always very helpful and pleasant to deal with. I had a concern with my car and I didn't have an appointment, but Kenny understood my concern and took good care of me very quickly. Jimmy, the technician, is also always very helpful and takes excellent care of my car. I think Jimmy has been the technician on my cars for about 20 years. Thanks to both of you.
Joan D.
GLENSIDE
Business Response
Joan, We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!