314 Reviews Found
Confirmed Service Customer
Generally quite satisfied with service. Thanks for keeping this short.
Nicholas W.
NEWTOWN
Business Response
Nicholas C Winter, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Technical matters were fine. The inspections went well and I now have a clean throttle body. HOWEVER, WHEN i WENT OUT TO PAY FOR IT, JUST ABOUT EVERY MALE STAFF MEMBER IN THAT AREA WAS NOT WEARING A FACE MASK - - A COMPANY POLICY IT SEEMS! I EXITED THE AREA AS QUICKLY AS POSSIBLE AFTER EXPRESSING MY CONCERN. I JUST DON'T UNDERSTAND HOW SUPPOSEDLY INTELLIGENT PEOPLE CAN BEHAVE IN SUCH A CAVALIER MANNER WHEN CONFRONTED WITH SUCH A DEADLY VIRUS. AS A LOYAL CUSTOMER OF MANY YEARS, I JUST CAN'T BELIEVE YOU WOULD EXPOSE ME AND YOURSELVES TO AN ENVIRONMENT SO POTENTIALLY TOXIC AND DANGEROUS.
C L.
HATFIELD
Business Response
C Edward Lukens, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
My experience with this dealership was top notch. Mike Dougherty and Mike Bradley were so helpful and professional in helping me choose my new car. I would recommend this dealership and these gentleman to anyone looking to purchase a new car. From start to finish was a great experience.
Lisa M.
NEW BRITTAIN
Business Response
LISA MEILUTA, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Dan Tassone, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
DAVID COX, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I am buying a trailer that requires a break controller, I assumed that having the trailering package on my Canyon that I would naturally have one. (Up to now all my boats etc... have been under 2000#'s) Apparently GM does not include it in the trailering "package". The trailer dealer said they could install one for $225, but I did not want some after market product just screwed to my dash. I wanted a GM product designed to fit into the truck and look original to the vehicle. (If it was to be screwed to the dash board the way a teenager might do, I could have installed it myself.) When I arrived at Beans to have my truck serviced I was told that no one had ordered the parts needed for the break controller. (Well, "OK" things like that happen.) Then I was asked on which side of the steering column would I like it mounted. Being a little confused by that question I asked what was being mounted? I was told it would be a switch mounter under the dashboard that I could reach under to adjust. So I said the left side, there is 12"s between the column and the door and you can also see that area where the light and transmission knobs are. So what did I actually get for my money? I got a after market product that I could buy on Amazon, screwed to my dashboard (not under it as I was told) the way a teenage might do and it is squeezed in on the right side where my leg rubs on it. I am the type of GM owner that takes pride in his vehicle, I have a small mark in the left front fender from a shopping cart, a scratch in the right front fender from a car wash that I no longer go to, and now I have holes in my dash board from a after market part that my dealer installed. This kind of service is depressing. How do I trust a dealership after this, do you really "change the oil" or do you just top it off? Do you really check the breaks for inspection or just say you did? How would I know???
David T.
AMBLER
Business Response
David W Thierfelder, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (215) 345-7222 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Amy Christine Daley, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
They got me in quick and I felt safe, I could tell they really appreciated my business. Mike and Ken where great!
Simcha B.
SELLERSVILLE
Business Response
Schi, We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Very friendly responsive efficient best deal
Charles J.
LANGHORNE
Business Response
CHARLES JESTER , Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Vicki M Scrivano , It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
on time as promised. oil and filter with tire rotation and 50 point check. They also washed and vacuumed my car. I live in N. Jersey and travel to Doylestown to purchase and lease my vehicles because they are fair and most of all honest. I let everyone I know about Fred Beans.
Robert G.
HILLSBOROUGH
Business Response
Robert Giberna, We're glad to hear you found our staff was so knowledgeable and helpful! It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I have been coming to this dealership for some years now. Ken has been my go to person whenever I make an appointment to do anything with my car. I purchased my last two vehicles at Fred Beans. Ken worked at the Nissan dealership in Doylestown years ago, and took great care of my Nissan, he was great then as he is now.
Ann F.
LANSDALE
Business Response
Ann Marie Faraoni, We're glad to hear you found our staff was so knowledgeable and helpful! It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Fast, efficient service. From calling for the appointment, Danielle was very nice, to the actual service, Ken very helpful. Only wished I had purchased from Fred Beans.
James G.
HOLLAND
Business Response
James P Gerhart , It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Deborah Lupica , We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone is very knowledgeable and helpful. They answer any questions that I have and explain any services that are recommended. I highly recommend.
Marie L.
WARRINGTON
Business Response
Marie T Lefebvre , It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Knowledgeable salesperson. Friendly. Positive experience.
Richard F.
PIPERSVILLE
Business Response
RICHARD FITZER , Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Ken was extremely helpful. While we don't know why the engine light went on, we appreciate the honesty of the technicians. The car was given back to us much cleaner than it went in and that was also appreciated.
Michael K.
PIPERSVILLE
Business Response
Michael Krajnikovich, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everything requested was done perfectly and in a timely manner.
Kenneth M.
DOYLESTOWN
Business Response
Kenneth L Moyer, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
All was fine ��� I leaned, however, that a full emissions service is necessary if it has been less than a year since inspection even though very few miles were driven within the period ��� I will be sure that I have my car inspected in the future only after a full year has passed.
Donna S.
PHOENIXVILLE
Business Response
Donna, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
STEVEN MCCAFFREY, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!